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FAQs
(Frequently Asked Questions)
Q
- Do you offer translations
in ...?
A - We
can translate between almost all languages. Most of our customers require
translations from/to English and the main European and world trade languages.
Languages
include, but are not limited to:
Arabic, Bengali, Bulgarian, Chinese (Simplified - Mandarin), Chinese (Traditional
- Cantonese), Czech, Croatian, Danish, Dutch, Farsi, Finnish, Flemish,
French, Gaelic, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic,
Italian, Japanese, Kazakh, Korean, Kurdish, Latin, Latvian, Lithuanian,
Macedonian, Malay, Maltese, Norwegian, Polish, Portuguese (Brazilian),
Portuguese (European), Romanian, Russian, Slovak, Serbo-Croat, Slovene,
Somali, Spanish, Spanish (South American), Swedish, Thai, Turkish, Ukrainian,
Urdu, Vietnamese and Welsh.
Q
- How long does it take?
A - We
will deliver your translation is the shortest time possible. We aim to
return small translations within 24/36 hours of go-ahead. Delivery time
for other translations will be as agreed with you and depend on job size,
the language combination and the type and level of difficulty of the text.
As a general rule, we can complete between 2000 and 4000 words per day,
per translator, depending on the complexity of the text and the media.
Tight deadlines for large jobs are often met by assigning more than one
translator. Further time may be needed for special proofreading, editing,
post-production, legal validations, etc., and for your text updates or
amendments.
Q - How
can I be sure of the quality of the translation?
A
- 1. Our
experience; and our reputation as a topflight translation agency with
many long term customers.
2. Our people: our translators are all professional, mother tongue translators
with top level translation experience.
3. Our management; who recognise the importance of your trust in us and
are committed to working with you to achieve your objectives
Q - How
do I know everything's secure?
A - Translation
Team has taken every measure possible to ensure the security of information
submission on this site. We use a secure server to encrypt all sensitive
data transferred online, including all documents and credit/debit card
information. Our Verisign certificate is your guarantee that all information
submitted to us online will remain secure. It will also be treated in
the utmost confidence.We are happy to sign a confidentiality agreement,
or apply formal security measures if required.
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